I’m Mauritius D’Silva

Senior Product
Designer

I design complex marketplaces, B2B tools, and mobile products where user experience, business logic, and operational workflows need to work together. I’ve led design across Cari and products within The Taken Seat, and previously worked on Carriage through its acquisition by Delivery Hero.

Available now Remote / Hybrid

Worked across healthcare, recruitment, commerce, and marketplace products.

Telehealth

Patient and doctor consultations

Grocery delivery

Multicultural marketplace

Recruitment

Early-career jobs ecosystem

Luxury fashion rental

Curated designer clothing

Beauty marketplace

Shoppable video commerce

Background

My background spans web, front-end, product design, and design leadership across startups, marketplaces, and venture-backed products. I work best on complex systems where the interface has to make business rules, operational workflows, and user needs easier to understand and act on.

About me
Product design flows / IA / interaction
Marketplace systems consumer / vendor / ops
B2B tools dashboards / workflows
Design systems tokens / components
Optimisation funnels / experiments
Prototyping Figma / front-end

Selected work

Cari homepage with modular, intent-based feed sections
Cari Mobile · iOS & Android

Homepage redesign for two user journeys

A modular homepage that adapts to user intent. Discovery-led for new users, speed-led for returning ones, built on a rule-based structure ready for smarter ranking later.

+18.4% Reorder conversion, post-launch
−34 sec Time from homepage to reorder
+11.2% Multi-vertical penetration
View case study
  • Personalisation
  • Modular design
  • Mobile
  • Rule-based ranking
Campaign Management dashboard showing self-serve campaign setup
Cari B2B SaaS · Web Dashboard

Campaign management with spend visibility

A self-serve campaign tool for vendors to create, adjust, and monitor cashback campaigns with budget controls, eligibility rules, and projected performance visible before launch.

3 days Avg. setup time, down from 2 weeks
Self-serve setup Removed manual ops dependency
View case study
  • Design system
  • RTL
Order Help mobile interface showing self-service delivery issue options
Cari Mobile · iOS & Android

Self-service for common delivery issues

A rule-led help flow that let customers resolve common delivery issues inside the app. Eligible cases could be handled through compensation, cancellation, or escalation in under a minute.

40% Reduction in live support, post-launch
<1 min Median resolution time
View case study
  • Service design
  • Mobile
  • Rules engine
  • Support automation
Cari Assist conversational ordering interface
Cari Mobile · AI / Conversational

Conversational ordering without replacing search

A 0 → 1 conversational ordering feature built into Cari’s existing search flow, helping users complete multi-step requests across food, grocery, flowers, pharmacy, and more.

13+ Verticals supported at launch
1 search bar Entry point for conversational ordering
View case study
  • Conversational UX
  • 0 → 1
  • Mobile
  • Intent-based ordering

Let’s connect, share stories, and collaborate. That’s when great work happens.

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